Customer Service Software

Today’s top names in gaming are turning to Parature for top-of-the-line service and support for their players. Parature Customer Service software is rapidly deployed and easy to use, integrating a customer portal, rich knowledgebase and full ticketing application in one dynamic, tightly unified system that manages all your support needs.

Parature Customer Service Software

What we offer

Parature is the industry’s leading provider of cloud-based customer engagement solutions and is used to support over 55 million end users worldwide. Parature empowers customer service organizations to monitor, manage, resolve and respond to a high volume of service issues across multiple communication channels, including the growing number of service-related conversations that are happening every day within social media channels.

With more than a decade of experience, Parature delivers support and social media engagement and management solutions to mid-size and enterprise organizations across a wide variety of industries including the Gaming industry.

What we are looking for

Parature is dedicated to helping today's top gaming companies support their players and gamers through our cloud-based customer service software. Parature is ready to partner with any organization interested in providing top-of-the-line customer service.


  • PC/Mac Downloadable Market
  • Smartphone Game Market
  • Social Network Game Market
  • Tablet Game Market
  • Web Browser Game Market
  • Web-based MMO Market
  • Other (Please Specify) Customer Service

Main Contact

Kris Salazar

Ning Tay

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